Security Guard - Concierge

  • FirstService Residential Ontario
  • Toronto, ON, Canada
  • Aug 28, 2018
Full time Customer Service Entry Level Hospitality-Hotel

Job Description

FirstService Security Guard Essential Duties and Responsibilities:

  • As a Security Guard you must provide Security, Safety and excellent Customer Service to all our residents and everyone you interact with
  • Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; and handle all security and emergency incidents
  • Helps residents establish accounts and schedules access for authorized vendors to provide services within units
  • Provides services requested by making arrangements and bookings for condominium amenities, elevators and parking permits
  • Maintains guest privacy and organization reputation by keeping information confidential.
  • Follows safety and access control procedures as well as monitor CCTV cameras while maintaining a safe work environment

Security Guard Skills and Qualifications:

  • Valid Security Guard License & Emergency First Aid (We also provide the Security Licensing Training if you don’t have a Security Guard License)
  • Excellent Communication skills (verbal and report writing)
  • Intermediate computer skills
  • Excellent Customer Service skills; outgoing and friendly personality; committed to providing exceptional service excellence to customers and employees
  • Experience in the Security industry, Law Enforcement and/or Military field is an asset
  • Secondary school education (or equivalent). Post-Secondary education is an asset
  • Security and Police Foundations Diploma is an asset
  • Ability to work rotating shifts including: afternoons, overnights and weekends

Benefits of working as a Security Guard with FirstService Residential:

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

  • Ontario’s leading Property Services Company
  • Excellent opportunity for learning and professional development
  • Competitive salary and benefits package