Calgary Zoo (Calgary Zoological Society)
Calgary, AB
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Customer Experience Guides play an important role in welcoming our customers, helping them plan their visit for the day, and ensuring they have a fantastic experience at some of our busiest exhibits. Our Customer Experience Guides:
enjoy talking to people of all ages
are strong public speakers
enjoy working outdoors
are problem solvers who can think on their feet
The Customer Experience Guide team values efficiency, courtesy, safety, and details. The team lives these values each day and uses them to enhance the overall customer experience for both internal and external clients.
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 30, 2019 - October 18, 2019 - 8 positions available
RESPONSIBILITIES:
Putting the guiding values listed above into play, the Customer Experience Guide has the following responsibilities:
Plan Your Visit:
Go above and beyond to help customers have an exceptional day by welcoming them to our zoo and then thanking them for supporting wildlife conservation.
Assist customers in planning their visit through the use of maps, program schedules, insider tips, animal updates, event details, and wayfinding.
Initiate conversations that demonstrate the value of our zoo and all that we have to offer.
Ensuring customer questions are answered efficiently, correctly, or are directed to the appropriate leader.
Recognizing the individual and demographics of the individuals you are speaking with and customizing your advice to meet their specific needs and desires.
Track various interactions and enter the statistics daily.
Recognize that the concept of Plan Your Visit extends beyond the physical location - engage with guests to help them plan their visit throughout the park and all day.
Land of Lemurs:
Facilitate all queues at the habitat including spontaneous queue formation during popular times.
Work alongside volunteers and zoo staff to create an exceptional experience as customers enter and experience the immersive habitat.
Deliver and enforce rules to guests before entering the immersive habitat in a kind and respectful manner.
Panda Passage
Facilitate two queues at the habitat - free flow and time ticketing.
May & June - facilitate time ticketing during the week for school groups
July & August - facilitate time ticketing full time at the habitat.
Work alongside volunteers and other staff to create an exceptional experience as visitors enter and experience the habitat.
Provide direction to the customer on the overall panda experience.
General
Answer questions and concerns about the habitats and the zoo in general in a timely and effective manner.
Perform all duties in a professional manner according to zoo policies and guidelines and Customer Experience Guide values and standards.
Maintain a safe, clean working environment for animals, visitors, zoo staff, and volunteers.
Provide feedback to the CEG team, leads, and manager on any on-site issues or feedback.
Ensure consistent levels of service for each customer.
Thank guests for supporting wildlife conservation.
Represent the zoo's mission and vision by making conservation and sustainability decisions while at work - ex. use reusable mugs and water bottles.
Complete other related duties as required.
QUALIFICATIONS:
1-2 years of experience working with the public.
Street team, tourism, hospitality, and/or event marketing experience is an asset.
Strong oral communication skills.
Excellent interpersonal skills.
Must be confident working along and in a team environment.
Outgoing and comfortable talking to the public.
Strong organizational skills.
Commitment to punctuality.
Problem-solving skills.
Experience with conflict resolution.
Must be detail oriented.
WORKING CONDITIONS:
Able to work early mornings, weekends, and holidays as required.
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke.
Physical demands include some light load lifting or pulling wagons around zoo grounds.
Repetitive work and standing for long periods of time.
Considerable on grounds mobility is required.
Moderate noise levels.
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
We ask that interested candidates submit an application via our online portal no later than March 29, 2019.
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Customer Experience Guides play an important role in welcoming our customers, helping them plan their visit for the day, and ensuring they have a fantastic experience at some of our busiest exhibits. Our Customer Experience Guides:
enjoy talking to people of all ages
are strong public speakers
enjoy working outdoors
are problem solvers who can think on their feet
The Customer Experience Guide team values efficiency, courtesy, safety, and details. The team lives these values each day and uses them to enhance the overall customer experience for both internal and external clients.
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 30, 2019 - October 18, 2019 - 8 positions available
RESPONSIBILITIES:
Putting the guiding values listed above into play, the Customer Experience Guide has the following responsibilities:
Plan Your Visit:
Go above and beyond to help customers have an exceptional day by welcoming them to our zoo and then thanking them for supporting wildlife conservation.
Assist customers in planning their visit through the use of maps, program schedules, insider tips, animal updates, event details, and wayfinding.
Initiate conversations that demonstrate the value of our zoo and all that we have to offer.
Ensuring customer questions are answered efficiently, correctly, or are directed to the appropriate leader.
Recognizing the individual and demographics of the individuals you are speaking with and customizing your advice to meet their specific needs and desires.
Track various interactions and enter the statistics daily.
Recognize that the concept of Plan Your Visit extends beyond the physical location - engage with guests to help them plan their visit throughout the park and all day.
Land of Lemurs:
Facilitate all queues at the habitat including spontaneous queue formation during popular times.
Work alongside volunteers and zoo staff to create an exceptional experience as customers enter and experience the immersive habitat.
Deliver and enforce rules to guests before entering the immersive habitat in a kind and respectful manner.
Panda Passage
Facilitate two queues at the habitat - free flow and time ticketing.
May & June - facilitate time ticketing during the week for school groups
July & August - facilitate time ticketing full time at the habitat.
Work alongside volunteers and other staff to create an exceptional experience as visitors enter and experience the habitat.
Provide direction to the customer on the overall panda experience.
General
Answer questions and concerns about the habitats and the zoo in general in a timely and effective manner.
Perform all duties in a professional manner according to zoo policies and guidelines and Customer Experience Guide values and standards.
Maintain a safe, clean working environment for animals, visitors, zoo staff, and volunteers.
Provide feedback to the CEG team, leads, and manager on any on-site issues or feedback.
Ensure consistent levels of service for each customer.
Thank guests for supporting wildlife conservation.
Represent the zoo's mission and vision by making conservation and sustainability decisions while at work - ex. use reusable mugs and water bottles.
Complete other related duties as required.
QUALIFICATIONS:
1-2 years of experience working with the public.
Street team, tourism, hospitality, and/or event marketing experience is an asset.
Strong oral communication skills.
Excellent interpersonal skills.
Must be confident working along and in a team environment.
Outgoing and comfortable talking to the public.
Strong organizational skills.
Commitment to punctuality.
Problem-solving skills.
Experience with conflict resolution.
Must be detail oriented.
WORKING CONDITIONS:
Able to work early mornings, weekends, and holidays as required.
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke.
Physical demands include some light load lifting or pulling wagons around zoo grounds.
Repetitive work and standing for long periods of time.
Considerable on grounds mobility is required.
Moderate noise levels.
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
We ask that interested candidates submit an application via our online portal no later than March 29, 2019.
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Boys and Girls Club of Calgary has partnered with the Prince's Trust and Sunridge Cineplex to run "Get Into". Get Into is a unique youth employment skills program for youth and young adults (18-30 years old). It provides work-ready youth with relevant professional skills, and a work experience program. This program results in an increase in core skills such as confidence, reliability, communication, leadership, and working with others.
Youth selected for the program will participate in an in-class workshop, and then complete work experience shifts with the support of Cineplex staff at the Sunridge Spectrum Cineplex. Sector-specific professional and employment skills will be covered in the workshop. Skills can range from identifying good employee traits, positive attitudes, customer service, and employment standards. Successful completion of the work experience opportunity may result in further employment with Cineplex.
The goal of the workshop and work placement is prepare youth and young adults for the workforce through skills building and gaining relevant experience.
Requirements
Must be able to work weekends and evenings (shifts may be until midnight)
Must be able to work in a fast paced environment
Must be willing to work in a customer service role and be comfortable speaking to strangers. We will provide training on customer service skills but a willingness to work in a customer service role is important.
Applications due by May 2nd, 2019
Mar 14, 2019
Part time
The Boys and Girls Club of Calgary has partnered with the Prince's Trust and Sunridge Cineplex to run "Get Into". Get Into is a unique youth employment skills program for youth and young adults (18-30 years old). It provides work-ready youth with relevant professional skills, and a work experience program. This program results in an increase in core skills such as confidence, reliability, communication, leadership, and working with others.
Youth selected for the program will participate in an in-class workshop, and then complete work experience shifts with the support of Cineplex staff at the Sunridge Spectrum Cineplex. Sector-specific professional and employment skills will be covered in the workshop. Skills can range from identifying good employee traits, positive attitudes, customer service, and employment standards. Successful completion of the work experience opportunity may result in further employment with Cineplex.
The goal of the workshop and work placement is prepare youth and young adults for the workforce through skills building and gaining relevant experience.
Requirements
Must be able to work weekends and evenings (shifts may be until midnight)
Must be able to work in a fast paced environment
Must be willing to work in a customer service role and be comfortable speaking to strangers. We will provide training on customer service skills but a willingness to work in a customer service role is important.
Applications due by May 2nd, 2019
Scotiabank is inviting HireUp job seekers to apply for various roles within the bank! Whether you are interested in working in retail banking or at a call centre, you should apply using HireUp today! Scotiabank is actively looking to recruit our candidates, so applying through this tool gives you a foot in the door with their recruiters.
Click the apply now button below to begin the process of submitting an application to Scotiabank. We are pleased that the bank is now recruiting for a variety of roles, all across Canada through HireUp.
About Scotiabank: As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Dec 14, 2018
Full time
Scotiabank is inviting HireUp job seekers to apply for various roles within the bank! Whether you are interested in working in retail banking or at a call centre, you should apply using HireUp today! Scotiabank is actively looking to recruit our candidates, so applying through this tool gives you a foot in the door with their recruiters.
Click the apply now button below to begin the process of submitting an application to Scotiabank. We are pleased that the bank is now recruiting for a variety of roles, all across Canada through HireUp.
About Scotiabank: As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Employment situation : Temporary 90-120 days
Service : Various Departments
Store location : Marlborough (Calgary N.E.)
Store : 7061-MARLBOROUGH (Calgary N.E)
Mar 20, 2019
Employment situation : Temporary 90-120 days
Service : Various Departments
Store location : Marlborough (Calgary N.E.)
Store : 7061-MARLBOROUGH (Calgary N.E)
Employment situation : Temporary 90-120 days
Service : Various Departments
Store location : Calgary North Hills (AB)
Store : 7037-CALGARY NORTH HILLS (AB)
Mar 20, 2019
Employment situation : Temporary 90-120 days
Service : Various Departments
Store location : Calgary North Hills (AB)
Store : 7037-CALGARY NORTH HILLS (AB)
Employment situation : Temporary 90-120 days
Service : Various Departments
Store location : Calgary North Hills (AB)
Store : 7037-CALGARY NORTH HILLS (AB)
Mar 19, 2019
Employment situation : Temporary 90-120 days
Service : Various Departments
Store location : Calgary North Hills (AB)
Store : 7037-CALGARY NORTH HILLS (AB)
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Hosts play an important role as the first and last contact for visitors to Grazers or to catered events. Our Hosts:
enjoy talking to people of all ages
are confident and outgoing
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019 - 2 positions available
RESPONSIBILITIES:
Welcome customers to the establishment
When immediate seating is unavailable, record customer names and number of people in the party
Call out name and number of the party when tables become available
Provide customers with estimated waiting time, always maintaining a professional, courteous attitude when confronted with negative situations
Accommodate special seating requests for customers whenever possible
Seat customers based on guest preferences and balancing of customer flow in service stations
Explain the restaurant concept to customers
Upon seating, offer customers a menu and inform them of their server's name.
Inspect tables for proper presentation and completeness
Relay messages to servers and bus-persons as needed
Maintain supplies of mints/candy and toothpicks at the host stand
Clean menus of food and stains
Clean high chairs and booster seats of food and stains
Perform other duties as assigned by the lead
Thank guests as they leave and invite them to return
Relay customer comments or suggestions to the lead
QUALIFICATIONS:
Previous restaurant experience is considered an asset
Must hold a valid ProServe certification
Demonstrated organizational skills
Team player
Friendly and outgoing personality
Independent worker
Excellent verbal communication skills to be able to communicate clearly and effectively with customers
Ability to work in a fast-paced environment
Flexible and willing to assist as needed
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Required to work both indoors and outdoors
Long hours of standing
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Hosts play an important role as the first and last contact for visitors to Grazers or to catered events. Our Hosts:
enjoy talking to people of all ages
are confident and outgoing
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019 - 2 positions available
RESPONSIBILITIES:
Welcome customers to the establishment
When immediate seating is unavailable, record customer names and number of people in the party
Call out name and number of the party when tables become available
Provide customers with estimated waiting time, always maintaining a professional, courteous attitude when confronted with negative situations
Accommodate special seating requests for customers whenever possible
Seat customers based on guest preferences and balancing of customer flow in service stations
Explain the restaurant concept to customers
Upon seating, offer customers a menu and inform them of their server's name.
Inspect tables for proper presentation and completeness
Relay messages to servers and bus-persons as needed
Maintain supplies of mints/candy and toothpicks at the host stand
Clean menus of food and stains
Clean high chairs and booster seats of food and stains
Perform other duties as assigned by the lead
Thank guests as they leave and invite them to return
Relay customer comments or suggestions to the lead
QUALIFICATIONS:
Previous restaurant experience is considered an asset
Must hold a valid ProServe certification
Demonstrated organizational skills
Team player
Friendly and outgoing personality
Independent worker
Excellent verbal communication skills to be able to communicate clearly and effectively with customers
Ability to work in a fast-paced environment
Flexible and willing to assist as needed
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Required to work both indoors and outdoors
Long hours of standing
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Banquet Servers play an important role in ensuring guests at catered events have an unforgettable experience. Our Banquet Servers:
enjoy talking to people of all ages
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019 - 1 position available
RESPONSIBILITIES:
Setup, delivery, and tear down of all catered events/functions
Deliver food and beverage according to the standards and policies outlined within the organization
Service all customers promptly and courteously
Assist with any dietary needs for customers attending functions
Set up furniture, equipment, and decor for catered functions as directed by the Banquet Captain
Provide exceptional customer service to guests
Follow all zoo policies and procedures
Follow health and safety guidelines including safe food handling procedures
QUALIFICATIONS:
Food and beverage experience in a catering/banquet environment is preferred
Must hold a valid ProServe certification
Friendly and outgoing personality
Independent worker
Excellent verbal communication skills
Ability to work in a fast-paced environment
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Long hours of walking and standing
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Banquet Servers play an important role in ensuring guests at catered events have an unforgettable experience. Our Banquet Servers:
enjoy talking to people of all ages
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019 - 1 position available
RESPONSIBILITIES:
Setup, delivery, and tear down of all catered events/functions
Deliver food and beverage according to the standards and policies outlined within the organization
Service all customers promptly and courteously
Assist with any dietary needs for customers attending functions
Set up furniture, equipment, and decor for catered functions as directed by the Banquet Captain
Provide exceptional customer service to guests
Follow all zoo policies and procedures
Follow health and safety guidelines including safe food handling procedures
QUALIFICATIONS:
Food and beverage experience in a catering/banquet environment is preferred
Must hold a valid ProServe certification
Friendly and outgoing personality
Independent worker
Excellent verbal communication skills
Ability to work in a fast-paced environment
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Long hours of walking and standing
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Cooks play an important role as members of our kitchen team ensuring high-quality food is prepared and served to our customers. Our Cooks:
are experienced in preparing high-quality food
thrive in a fast-paced kitchen environment
enjoy working outdoors in all weather conditions
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019
The Calgary Zoo is looking for 2 Banquet Cooks, 1 Restaurant Cook, and 1 Prep Cook.
RESPONSIBILITIES:
Banquet Cook
Prepare and deliver food service as per the catering function sheet
Create exceptional experience through high quality food and superior customer service
Adhere to policies and procedures regarding sanitation and sanitary food handling
Prepare food as directed, following specifications on Event Orders
Ensures work area is clean, including all counter tops, utensils, equipment, and refrigeration.
Maintain cleanliness and organization of all storage areas
Support other positions within the kitchen in need of help
Comply with the zoo health and safety program
Perform additional duties as required
Restaurant Cook:
Prepare and deliver food service as per the restaurant menu and customer requests
Prepare food as directed by following recipes for menu items
Create exceptional experience through high-quality food and superior customer service
Adhere to policies and procedures regarding sanitation and sanitary food handling
Ensures work area is clean, including all counter tops, utensils, equipment, and refrigeration.
Maintain cleanliness and organization of all storage areas
Support other positions within the kitchen in need of help
Comply with the zoo health and safety program
Perform additional duties as required
Prep Cook:
Prepare and deliver food service to support the various departments - Catering, Restaurant, Concessions
Prepare food as directed by following recipes for items
Create exceptional experience through high quality food and superior customer service
Adhere to policies and procedures regarding sanitation and sanitary food handling
Ensures work area is clean, including all counter tops, utensils, equipment, and refrigeration.
Maintain cleanliness and organization of all storage areas
Support other positions within the kitchen in need of help
Comply with the zoo health and safety program
Perform additional duties as required
QUALIFICATIONS:
1-2 years of experience in the culinary environment
Strong preference will be given to those with experience in mid to large sized operations
Must hold a valid Food Safety certification
Class 5 Vehicle Operator's License is preferred
Red Seal Certification is an asset
Ability to read and follow instructions as per recipes, catering function sheets, menus
Ability to operate golf carts and 1-tonne panel trucks
Ability to work in a fast-paced environment
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Long hours of standing
Periodic exposure outside in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Cooks play an important role as members of our kitchen team ensuring high-quality food is prepared and served to our customers. Our Cooks:
are experienced in preparing high-quality food
thrive in a fast-paced kitchen environment
enjoy working outdoors in all weather conditions
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019
The Calgary Zoo is looking for 2 Banquet Cooks, 1 Restaurant Cook, and 1 Prep Cook.
RESPONSIBILITIES:
Banquet Cook
Prepare and deliver food service as per the catering function sheet
Create exceptional experience through high quality food and superior customer service
Adhere to policies and procedures regarding sanitation and sanitary food handling
Prepare food as directed, following specifications on Event Orders
Ensures work area is clean, including all counter tops, utensils, equipment, and refrigeration.
Maintain cleanliness and organization of all storage areas
Support other positions within the kitchen in need of help
Comply with the zoo health and safety program
Perform additional duties as required
Restaurant Cook:
Prepare and deliver food service as per the restaurant menu and customer requests
Prepare food as directed by following recipes for menu items
Create exceptional experience through high-quality food and superior customer service
Adhere to policies and procedures regarding sanitation and sanitary food handling
Ensures work area is clean, including all counter tops, utensils, equipment, and refrigeration.
Maintain cleanliness and organization of all storage areas
Support other positions within the kitchen in need of help
Comply with the zoo health and safety program
Perform additional duties as required
Prep Cook:
Prepare and deliver food service to support the various departments - Catering, Restaurant, Concessions
Prepare food as directed by following recipes for items
Create exceptional experience through high quality food and superior customer service
Adhere to policies and procedures regarding sanitation and sanitary food handling
Ensures work area is clean, including all counter tops, utensils, equipment, and refrigeration.
Maintain cleanliness and organization of all storage areas
Support other positions within the kitchen in need of help
Comply with the zoo health and safety program
Perform additional duties as required
QUALIFICATIONS:
1-2 years of experience in the culinary environment
Strong preference will be given to those with experience in mid to large sized operations
Must hold a valid Food Safety certification
Class 5 Vehicle Operator's License is preferred
Red Seal Certification is an asset
Ability to read and follow instructions as per recipes, catering function sheets, menus
Ability to operate golf carts and 1-tonne panel trucks
Ability to work in a fast-paced environment
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Long hours of standing
Periodic exposure outside in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. The Retail Customer Service Representatives play an important role in engaging customers in our gift shops, at the rides, and on grounds at the zoo. Our Retail Customer Service Representatives:
enjoy talking to people of all ages
are passionate about providing excellent customer service
enjoy working outdoors in all weather conditions
are flexible to work in multiple areas around the zoo grounds
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
March 30, 2019 - September 2, 2019 - 15 positions available
RESPONSIBILITIES:
Customer Service:
Deliver service excellence by ensuring that each and every one of our guests receives a standard level of service
Follow the cash handling procedures set out by the Calgary Zoo
Contribute as an equal member of the Retail Services team, with a focus on meeting revenue targets using a soft sales approach
Ensure that any zoo information being provided to customers is timely and accurate
Attend and participate in scheduled staff meetings
Perform other duties as required
Store Maintenance and Merchandising:
Assist with the re-stocking function by creating re-stock lists, unpacking orders and stocking shelves (confirming accurate prices)
Ensure that the stores are kept clean and tidy at all times
Ensure that each store is properly equipped with the necessary cleaning supplies and that the equipment is kept in good working order at all times
Complies with the zoo's health and safety program
Rental Booth
Instruct visitors on the proper use of a power chair
Ensure cleanliness of wagons and power chairs before and after use
Use appropriate cleaning supplies to maintain rental fleet daily: hose, power washer, soap and bucket
Rides
With an emphasis on safety, providing visitors with fun and interactive rides on the Wildlife Carousel and Mini Express Train
QUALIFICATIONS:
Minimum 2 years experience in retail sales with a focus on selling/sales
Class 5 Driver's License is an asset
Mature and able to work independently with minimal supervision
Outgoing and comfortable talking to the public
Organized
Creative
Problem Solver
Able to resolve conflict
Tenacious
Detail-oriented
Able to do heavy lifting, climbing ladders, stack wagons 3-high
Able to work weekends, holidays, and evenings, as required
WORKING CONDITIONS:
Shifts scheduled on weekends and holidays
Standing for the entire shift
Long periods of time may be spent outdoors in all weather which can include extreme heat, cold, rain, or smoke
Lifting up to 50lbs
Work in gift shops, warehouses, stock rooms, and outdoors
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. The Retail Customer Service Representatives play an important role in engaging customers in our gift shops, at the rides, and on grounds at the zoo. Our Retail Customer Service Representatives:
enjoy talking to people of all ages
are passionate about providing excellent customer service
enjoy working outdoors in all weather conditions
are flexible to work in multiple areas around the zoo grounds
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
March 30, 2019 - September 2, 2019 - 15 positions available
RESPONSIBILITIES:
Customer Service:
Deliver service excellence by ensuring that each and every one of our guests receives a standard level of service
Follow the cash handling procedures set out by the Calgary Zoo
Contribute as an equal member of the Retail Services team, with a focus on meeting revenue targets using a soft sales approach
Ensure that any zoo information being provided to customers is timely and accurate
Attend and participate in scheduled staff meetings
Perform other duties as required
Store Maintenance and Merchandising:
Assist with the re-stocking function by creating re-stock lists, unpacking orders and stocking shelves (confirming accurate prices)
Ensure that the stores are kept clean and tidy at all times
Ensure that each store is properly equipped with the necessary cleaning supplies and that the equipment is kept in good working order at all times
Complies with the zoo's health and safety program
Rental Booth
Instruct visitors on the proper use of a power chair
Ensure cleanliness of wagons and power chairs before and after use
Use appropriate cleaning supplies to maintain rental fleet daily: hose, power washer, soap and bucket
Rides
With an emphasis on safety, providing visitors with fun and interactive rides on the Wildlife Carousel and Mini Express Train
QUALIFICATIONS:
Minimum 2 years experience in retail sales with a focus on selling/sales
Class 5 Driver's License is an asset
Mature and able to work independently with minimal supervision
Outgoing and comfortable talking to the public
Organized
Creative
Problem Solver
Able to resolve conflict
Tenacious
Detail-oriented
Able to do heavy lifting, climbing ladders, stack wagons 3-high
Able to work weekends, holidays, and evenings, as required
WORKING CONDITIONS:
Shifts scheduled on weekends and holidays
Standing for the entire shift
Long periods of time may be spent outdoors in all weather which can include extreme heat, cold, rain, or smoke
Lifting up to 50lbs
Work in gift shops, warehouses, stock rooms, and outdoors
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Guest Relations Customer Service Representatives play an important role as both the first and last people our visitors see when they come to the zoo. Our Guest Relations Customer Service Representatives:
enjoy talking to people of all ages
are able to tackle difficult situations and solve problems on the spot
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
March 30, 2019 - September 2, 2019 - 10 positions available
RESPONSIBILITIES:
Greet and serve customers
Handle sales transactions
Provide information about the Calgary Zoo to guests
Operate a point of sale system on a computer
Assist guests with the paid parking system
Load and troubleshoot automated kiosks; provide assistance at the kiosks
Provide line management at sales windows, in the tunnel, and at the turnstiles
Direct vehicle traffic in parking areas as well as arrivals and departures of school buses
Setup and take down of signage, stanchions, and barricades
Ensure work area is clean and tidy, including wiping the counter, bases of stanchions, and signs
Comply with the Calgary Zoo's health and safety program
Other duties as assigned
QUALIFICATIONS:
Some previous cash handling experience
Confidence in working alone and in a team environment
Excellent customer service skills
Comfortable operating a computer and point of sale system
Responsible, mature, and reliable
Strong English skills both verbal and written
Able to work weekdays, weekends, evenings, and early mornings
WORKING CONDITIONS:
Light load lifting
Long hours standing or sitting
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Guest Relations Customer Service Representatives play an important role as both the first and last people our visitors see when they come to the zoo. Our Guest Relations Customer Service Representatives:
enjoy talking to people of all ages
are able to tackle difficult situations and solve problems on the spot
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
March 30, 2019 - September 2, 2019 - 10 positions available
RESPONSIBILITIES:
Greet and serve customers
Handle sales transactions
Provide information about the Calgary Zoo to guests
Operate a point of sale system on a computer
Assist guests with the paid parking system
Load and troubleshoot automated kiosks; provide assistance at the kiosks
Provide line management at sales windows, in the tunnel, and at the turnstiles
Direct vehicle traffic in parking areas as well as arrivals and departures of school buses
Setup and take down of signage, stanchions, and barricades
Ensure work area is clean and tidy, including wiping the counter, bases of stanchions, and signs
Comply with the Calgary Zoo's health and safety program
Other duties as assigned
QUALIFICATIONS:
Some previous cash handling experience
Confidence in working alone and in a team environment
Excellent customer service skills
Comfortable operating a computer and point of sale system
Responsible, mature, and reliable
Strong English skills both verbal and written
Able to work weekdays, weekends, evenings, and early mornings
WORKING CONDITIONS:
Light load lifting
Long hours standing or sitting
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. The Retail Stock Clerk plays a critical role in ensuring stock is available at all retail locations around zoo grounds for our visitors to be able to purchase. Our Retail Stock Clerk:
enjoys talking to people of all ages
is fit and enjoys physical work
enjoys working outdoors in all weather conditions
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
March 30, 2019 - September 2, 2019 - 1 position available
RESPONSIBILITIES:
Deliver service excellence by ensuring that each and every one of our guests (internal & external) receives a standard level of service
Receive retail deliveries
Execute accurate data entry
Perform product transfers
Perform inventory audits
Organize and maintain storage areas
Ensure that any zoo information being provided to customers is timely and accurate
Contribute as an equal member of the Retail Services team when required and strive to enhance the level of service received by our guests
Attend and participate in regular staff meetings
Assist with store re-stocking, merchandising, and cleaning as required
Complies with the zoo's health and safety program
QUALIFICATIONS:
2 years of experience in retail sales and/or inventory control
High School Diploma
Class 5 Driver's License
Customer Service experience is strongly preferred
Excellent attention to detail
Excellent organizational skills
WORKING CONDITIONS:
Driving required on grounds at times on busy roadways with a high level of pedestrian traffic
Long periods of time may be spent outdoors in all weather which can include extreme heat, cold, rain, or smoke
Lifting up to 50lbs alone
Work in gift shops, warehouses, stock rooms, and outdoors
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. The Retail Stock Clerk plays a critical role in ensuring stock is available at all retail locations around zoo grounds for our visitors to be able to purchase. Our Retail Stock Clerk:
enjoys talking to people of all ages
is fit and enjoys physical work
enjoys working outdoors in all weather conditions
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
March 30, 2019 - September 2, 2019 - 1 position available
RESPONSIBILITIES:
Deliver service excellence by ensuring that each and every one of our guests (internal & external) receives a standard level of service
Receive retail deliveries
Execute accurate data entry
Perform product transfers
Perform inventory audits
Organize and maintain storage areas
Ensure that any zoo information being provided to customers is timely and accurate
Contribute as an equal member of the Retail Services team when required and strive to enhance the level of service received by our guests
Attend and participate in regular staff meetings
Assist with store re-stocking, merchandising, and cleaning as required
Complies with the zoo's health and safety program
QUALIFICATIONS:
2 years of experience in retail sales and/or inventory control
High School Diploma
Class 5 Driver's License
Customer Service experience is strongly preferred
Excellent attention to detail
Excellent organizational skills
WORKING CONDITIONS:
Driving required on grounds at times on busy roadways with a high level of pedestrian traffic
Long periods of time may be spent outdoors in all weather which can include extreme heat, cold, rain, or smoke
Lifting up to 50lbs alone
Work in gift shops, warehouses, stock rooms, and outdoors
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Restaurant Servers play an important role in ensuring visitors to Grazers have an unforgettable experience. Our Restaurant Servers:
enjoy talking to people of all ages
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019 - 3 positions available
RESPONSIBILITIES:
Answer questions about menu items and make recommendations upon request
Inform customers of daily/weekly specials
Take customers food and beverage orders and enter into computers for transmittal to kitchen staff
Check customer identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
Serve food and/or beverages to customers
Check with customers to ensure they are enjoying their meals and take action to correct any problems
Prepare bills that itemize and total meal costs and sales taxes
Collect payments from customers
Fill salt and pepper shakers, sugar and cream, condiment and napkin containers
Set up server stations and dining areas to prepare for the next shift
Perform closing cleaning duties such as tidying up server station
QUALIFICATIONS:
Food and beverage experience in a restaurant is preferred
Must hold a valid ProServe certification
Friendly and outgoing personality
Independent worker
Excellent verbal communication skills
Ability to work in a fast-paced environment
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Long hours of walking and standing
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
Mar 18, 2019
Seasonal
The Calgary Zoo is home to nearly 1000 creatures across 119 species, and is one of the city's favorite family destinations. Our mission is to become Canada's leader in wildlife conservation and you can play a part in making this happen. Restaurant Servers play an important role in ensuring visitors to Grazers have an unforgettable experience. Our Restaurant Servers:
enjoy talking to people of all ages
enjoy working outdoors in all weather conditions
are passionate about customer service
Does this sound like you? If so, we encourage you to review the following details and put in your application to join the Calgary Zoo team this summer.
CONTRACT TERM:
April 6, 2019 - September 2, 2019 - 3 positions available
RESPONSIBILITIES:
Answer questions about menu items and make recommendations upon request
Inform customers of daily/weekly specials
Take customers food and beverage orders and enter into computers for transmittal to kitchen staff
Check customer identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
Serve food and/or beverages to customers
Check with customers to ensure they are enjoying their meals and take action to correct any problems
Prepare bills that itemize and total meal costs and sales taxes
Collect payments from customers
Fill salt and pepper shakers, sugar and cream, condiment and napkin containers
Set up server stations and dining areas to prepare for the next shift
Perform closing cleaning duties such as tidying up server station
QUALIFICATIONS:
Food and beverage experience in a restaurant is preferred
Must hold a valid ProServe certification
Friendly and outgoing personality
Independent worker
Excellent verbal communication skills
Ability to work in a fast-paced environment
WORKING CONDITIONS:
Heaving lifting up to 50 lbs
Long hours of walking and standing
Long periods of time may be spent on foot outdoors in all weather which can include extreme heat, cold, rain, or smoke
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
Shift work including late evenings, weekends, and holidays
If you are a highly motivated and experienced individual, we invite you to apply by doing the following:
Spend 1 minute watching this video about the conservation work being done at the zoo: https://www.youtube.com/watch?v=rjBdwSow0hY
Submit your resume with a cover letter via our online application system.
Applications are due no later than March 15, 2019, at 4:00 pm MST .
NO PHONE INQUIRIES PLEASE. All applicants are thanked in advance and advised that only those individuals selected for interviews will be contacted.
