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  Interested in living and working in Banff, Canmore or Jasper?   Have experience or interest in hospitality and tourism?   Various opportunities available!   When applying, please indicate in your cover letter which positions you are interested in.   If you want to learn more, attend our information session on August 26th at 1:00pm-2:30pm   Building Youth Connections Genesis Centre 7555 Falconridge Blvd NE     Front Office Staff:   Summary of Responsibilities: Reporting to the Assistant Front Office Managers, responsibilities and essential job functions include but are not limited to the following:   Consistently offer professional, friendly and engaging service Follow departmental policies, procedures and service standards Ensure all external and internal guest/colleague inquiries and concerns are answered promptly and professionally either by telephone or the radio system Take ownership of the caller’s request and ensure follow up according to the hotel’s standards Process and distribute all guest messages, guest wake-up calls and all incoming faxes Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering Maintain and monitor software systems Ensure guest’s requests are assigned to appropriate departments and followed up in a timely manner Monitor the fire computer and fire phone, and inform Security Department of all emergencies while following appropriate emergency procedures Book daily excursions, golf tee times, dining reservations and all other guest activities as required Serve as a liaison for Guests requiring information relating to all aspects of the hotel Handle and distribute faxes, voice messages and written messages for internal and external Guests Have full knowledge of the hotel’s emergency procedures Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles Follow all safety and sanitation policies Other duties as assigned   Qualifications: Previous related experience in the Hospitality Industry an asset Computer literate in Microsoft Window applications required Professional telephone etiquette and excellent organizational, written and verbal communication skills Excellent communication and organizational skills Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to focus attention on guest needs, remaining calm and courteous at all times             Room Attendant   Summary of Responsibilities: Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:   Consistently offer professional, friendly and engaging service Follow departmental policies, procedures and service standards Clean a section of 12 – 15 guest rooms per day Maintain condition and cleanliness of guest rooms and their surroundings within section Clean and stock linen closet at the end of the shift Provide night service (refresh rooms in the evening) when required Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles Following all safety and sanitation policies   Qualifications:   Previous experience in housekeeping an asset Valid Alberta drivers license an asset Strong physical condition required Excellent communication and organizational skills Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team with minimum supervision Ability to focus attention on guest needs, remaining calm and courteous at all times     Cook Summary of Responsibilities : Preparing a large portion of the food that comes out of the kitchen for table food and banquet functions. Works directly under Sous Chef who provides training and instruction. Helps set up whole kitchen prior to restaurant open and banquet functions Meal preparation and cooking Assists with cutting, marinating and precooking foods Assembles dishes and place settings Assists cooks when and where needed Wraps unused items and stores in proper area Responsible for kitchen cleanliness and sanitation Ensures proper health and safety Qualifications: Has knowledge of cooking, baking and grilling techniques Previous experience in hotel/restaurant environment Be able to perform in a calm and efficient manner Hospitality certificate or diplomat considered and asset